07 Aug 2024
Eicher Trucks & Buses, a part of VE Commercial Vehicles, reaches a major milestone with its My Eicher fleet management app. The app now connects over 2,75,000 trucks and buses, serving 1,15,000 customers across India.
My Eicher is more than just an app; it’s a comprehensive platform. It combines fleet management, uptime support, and smart fleet solutions to help customers manage their vehicles efficiently. Moreover, the app provides features such as in-depth vehicle health checks and fuel management. Additionally, it offers valuable fleet insights, top-notch after-sales service, and smart trip planning. Consequently, users can streamline their vehicle management and improve overall efficiency.
Key Features of the My Eicher App
Fleet Tracking
The app offers live tracking, trip history, and geo-fencing. Users can monitor their vehicle’s location, odometer, fuel levels, and more. It also allows for sharing live vehicle locations and provides real-time dashboard views. Users can create custom POIs and routes, receiving automated reports on fuel efficiency, vehicle utilization, and stoppage.
Aftermarket Service
Users can book services, report breakdowns with auto-location for connected vehicles, and stay updated on repair status.
Uptime Management
Eicher’s Uptime Centre monitors all connected vehicles 24/7. With AI and ML-powered predictive diagnostics, potential issues are detected, and customers receive alerts via call and the app. The app provides live updates on vehicle health and performance.
Fuel Management
The app tracks all fuel refill and drains events, providing details on time, location, and quantity, ensuring transparency and reducing manual work.
Fleet Insights
Users can monitor over 50 parameters related to vehicle utilization, fuel, safety, and driving behaviour. The app helps generate custom reports, compare vehicle performance, schedule email deliveries, and set alerts.
Connected EV Services
The app includes a Charging Management module for Electric Vehicles, offering charging summaries, CO2 emission tracking, and equivalent diesel savings.
Value-Added Services
Customers can buy or exchange used trucks via Eicher Sure, locate nearby dealers and workshops, and access the Knowledge Center for maintenance tips.
Marketplace
Users can explore smart solutions like Vehicle Immobilizer, AIS-140, School Bus Solution, and more. The Marketplace also provides access to Eicher e-Shoppe for parts and accessories.
Eicher was a pioneer in connected vehicles by offering 100% connected trucks and buses supported by a 24/7 uptime centre. Moreover, with over 2,75,000 connected vehicles and a vast service network, Eicher continues to lead the industry. Consequently, it excels in vehicle uptime and customer support.
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