Incentive-Driven Drive to Improve Cleanliness on National Highways
The National Highways Authority of India (NHAI) has initiated a special drive to enhance cleanliness along major highways by incentivizing commuters to report unhygienic toilets at toll plazas. Under this scheme, FASTag users who report dirty facilities can earn ₹1,000, which will be credited directly to their FASTag accounts. The scheme is valid across all national highways in India until October 31, 2025.
Key Highlights of the NHAI Toilet Reporting Scheme
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Easy Reporting Process: Commuters need to download the latest version of the Rajmargyatra app, take clear, geo-tagged photos of dirty toilets at NHAI-managed toll plazas, and submit their name, mobile number, and Vehicle Registration Number (VRN) on the app.
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Reward Structure: Each VRN successfully reporting dirty toilets will be eligible for ₹1,000 credited to the FASTag account.
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Limited Reward per VRN: Each vehicle can claim the reward only once during the entire scheme, regardless of the number of reports.
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Daily Reporting Rule: Rewards are issued only once per toilet per day. If multiple users report the same facility, only the first valid submission will be rewarded.
Terms and Conditions
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The scheme is applicable only to toilets constructed, operated, or maintained by NHAI. Toilets in dhabas, fuel stations, or other public spaces are excluded.
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Images must be captured through the Rajmargyatra app. Manipulated, duplicated, or previously reported photos will be rejected.
How the Screening Process Works
Reports submitted on the app undergo AI-assisted verification, followed by manual verification where necessary. This two-layer screening ensures fair reward distribution while maintaining the integrity and transparency of the scheme.
Outlook for Highway Cleanliness
This initiative reflects NHAI’s commitment to maintaining clean and safe facilities for commuters. By combining technology, incentives, and citizen participation, the drive is expected to create a cleaner, more hygienic highway environment and promote public awareness of sanitation standards on national routes.
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