BharatBenz Inaugurates India’s Highest-Altitude Workshop in Leh

The new 20,000 sq. ft. workshop is located in Phey Village along NH-1 on the Leh-Srinagar-Uri Highway. It will support commercial vehicle customers across Leh, Kargil, Drass and the Leh-China border regions. In addition, the facility will provide service support to trucks used for stone crushing, road construction and communication tower transportation.

The new workshop aims to make vehicle service and genuine spare parts more accessible to customers operating in remote areas. Earlier, customers often had to travel long distances to reach authorised service centres. However, the new facility brings trained technicians, spare parts and repair support closer to their operating locations.

BharatBenz Leh Workshop to Service Over 1,400 Vehicles Annually

The new BharatBenz facility has three fully equipped service bays and can service more than 1,400 vehicles annually. It also offers 24x7 roadside assistance to support customers during on-road breakdowns. The workshop comes with modern diagnostic systems, service tools and genuine BharatBenz spare parts. In addition, more than 20 trained technicians will operate the facility and provide technical support to customers. The facility also includes dedicated rest areas and customer-friendly amenities for drivers. This focus on driver comfort adds further support for operators travelling through the challenging terrain of Ladakh.

Vehicles operating in the region often face steep gradients, extreme weather and difficult roads. Therefore, quick access to service support can play an important role in reducing vehicle downtime. The new facility will help customers get repairs and spare parts closer to their operating areas, which can help them return their vehicles to work sooner.

New Workshop Supports Construction and Border Operations

BharatBenz vehicles operate across several sectors in Ladakh, including construction, stone crushing and road development. The region is also seeing infrastructure and border connectivity projects, creating demand for commercial vehicles and related services.

BharatBenz tippers, in particular, are used in stone-crushing operations and infrastructure projects. The company says its tippers use high-strength steel and are designed for demanding applications.

The region also has mineral resources such as borax, marble, limestone and granite. Furthermore, ongoing construction activity has created demand for ready-mix concrete (RMC) and transportation services. With its location on the Leh-Srinagar-Uri Highway, the new workshop can serve customers across a wider area. It will also support vehicles travelling towards Kargil, Drass and other remote locations.

DICV Highlights Customer Service and Vehicle Uptime

Commenting on the expansion in Northern India, Rajiv Chaturvedi, President & Chief Business Officer, Daimler India Commercial Vehicles, said:

“At BharatBenz, customer success is built on vehicle uptime, reliability, and service accessibility. Customers operating in Ladakh and adjoining border regions face unique challenges, including harsh weather conditions, difficult terrain, and remote operating environments. With the inauguration of this new service and spare parts facility, we are bringing world-class aftersales support closer to our customers, ensuring faster repairs, easy access to genuine parts, and expert technical assistance. This investment reinforces our commitment to maximising customer productivity, reducing downtime, and delivering a superior ownership experience in one of India's most challenging yet strategically important markets.”

PPS Trucking Operates New BharatBenz Facility

PPS Trucking will operate the new BharatBenz facility as part of its collaboration with DICV. The company aims to strengthen after-sales support for BharatBenz customers across Ladakh and nearby regions.

On the inauguration of the new PPS Trucking-BharatBenz service touchpoint, Rajiv Sanghvi, Managing Director, PPS Trucking, said:

“We are proud to inaugurate India’s highest-altitude commercial vehicle service facility at Leh, supporting customers in a region known for extreme weather and challenging terrain. By continuously strengthening our infrastructure and expanding our network, we are bringing timely and reliable service closer to customers wherever they operate. Through this endeavour, we aim to deliver a best-in-class ownership experience, maximise vehicle uptime, and enable greater productivity and profitability for our customers.”

The new workshop strengthens BharatBenz’s after-sales network in Northern India while improving access to service support for customers operating in remote parts of Ladakh.

With three service bays, more than 20 trained technicians, genuine spare parts and 24x7 roadside assistance, the facility is designed to reduce service delays and support vehicle uptime across this important commercial vehicle corridor.